You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have transferred all information from one iPad to my new 9th generation iPad but my emails from hotmail are not coming through

I’ve tried adding new account so added my hotmail email but does not work

iPad, iPadOS 17

Posted on Aug 11, 2024 9:34 AM

Reply
2 replies

Aug 12, 2024 7:42 AM in response to Nibluck

Some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps. 


Microsoft accounts include live.com, outlook.com and hotmail.com domains.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More details about Microsoft App Passwords can be found here:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944

I have transferred all information from one iPad to my new 9th generation iPad but my emails from hotmail are not coming through

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.