Photos I took with iPhone 14 pro and shared with Apple notes appear normal on iPhone but as blank boxes on Mac and iCloud notes, any ideas?

I took photos and videos with my iPhone 14 Pro, exported aka Shared with my Apple notes and while they appear like normal on the iPhone 14 Pro notes app they do not and instead appear like blank boxes on the Cloud using safari or my iMac and MacBook, does anyone have an idea why??


Im using Mac Sonoma on a m1 iMac and MacBook.

MacBook Air (M1, 2020)

Posted on Aug 11, 2024 9:55 AM

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Posted on Aug 11, 2024 6:04 PM

I figured it out, you need to leave apple notes open on whatever device you add media to the notes, this way it syncs with iCloud then all devices on the account, when you close the app before it synced anything it stops syncing until you open it, so it does not sync in the background if the files are not text, wish apple shared info about this, so far it seems to be the case as I tested this two times today.

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Aug 11, 2024 6:04 PM in response to IdrisSeabright

I figured it out, you need to leave apple notes open on whatever device you add media to the notes, this way it syncs with iCloud then all devices on the account, when you close the app before it synced anything it stops syncing until you open it, so it does not sync in the background if the files are not text, wish apple shared info about this, so far it seems to be the case as I tested this two times today.

Aug 11, 2024 2:05 PM in response to IdrisSeabright

of course the photos work in photos, they are jpeg photos, my issue is that whenever I add a photo to apple notes on my Mac, they show up on the iPhone black, vice versa with the safari iCloud page as well, its like hit and miss, one single 4mb photo or screen shot, none of which makes sense and its frustrating when you re arrange folders and see they are long gong at some point and cant see them at all.

they end up losing like this

Aug 11, 2024 2:09 PM in response to GavrielTech

GavrielTech wrote:

of course the photos work in photos, they are jpeg photos,

If it had been obvious, I wouldn't have asked. People frequently ask clarifying questions that may seem basic when they are attempting to understand the root cause of the problem.


my issue is that whenever I add a photo to apple notes on my Mac, they show up on the iPhone black, vice versa with the safari iCloud page as well, its like hit and miss, one single 4mb photo or screen shot, none of which makes sense and its frustrating when you re arrange folders and see they are long gong at some point and cant see them at all.
they end up losing like this

Best of luck sorting this out. I'm sure the screenshot will be helpful.

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Photos I took with iPhone 14 pro and shared with Apple notes appear normal on iPhone but as blank boxes on Mac and iCloud notes, any ideas?

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