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We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Have Apple 15 Pro Max. Constantly getting hold near terminal message then nothing after performing the double clicking side button. It seems that the communication with the POS terminal sequence is flawed since the “double click side button” feature was introduced.
iPhone 15 Pro Max, iOS 17
Double-click the side button first, then after authentication with Face ID, then you will see "Hold Near Reader" that's when you hold the phone near the POS, not before.
Do not hold the phone near the POS first then "double-click".
I have never had issues when "double-click the side" button was introduced. Also, if you have trouble with the required "double-click" speed between clicks, you can slow it down in settings/accessibility/side button
Double-click the side button first, then after authentication with Face ID, then you will see "Hold Near Reader" that's when you hold the phone near the POS, not before.
Do not hold the phone near the POS first then "double-click".
I have never had issues when "double-click the side" button was introduced. Also, if you have trouble with the required "double-click" speed between clicks, you can slow it down in settings/accessibility/side button
Apple Wallet Unreliable Credit CardHold Near Terminal
