Bluetooth hearing aids in Duo Lingo
Hi - just upgraded to 15 Pro Max and cannot get sound through hearing aids for Duo Lingo.
Had 13 Pro before which clocked in automatically.
please be gentle im not tech savvy.
iPhone 15 Pro Max, iOS 17
Hi dadmartin,
welcome to the Apple (user-to-user) Community.
Re: "Bluetooth hearing aids in Duo Lingo: cannot get sound through hearing aids for Duo Lingo."
Congratulations on the new iPhone 15 Pro Max!
Wondering whether your bluetooth hearing aids remain compatible with your iPhone.
Eg: You can check if they are listed: List of Made for iPhone hearing devices - Apple Support
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Your iPhone may need updating to the newest iOS 17 version:
You can check if there is an update to install via Settings > General > Software update.
(NB: It is always wise to back-up your iPhone's data before updating the iOS version)
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Your Hearing Aids may need a firmware update from the manufacturer or from your hearing-specialist. (If you use an app with the hearing aids, you may be able to use the app to update.)
or
You may want to check the help / support / contact page of the manufacturer's website for advice.
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If you still need help:
Apple Support have a useful article online: Use hearing devices with iPhone - Apple Support
Eg: says:
You can: "Adjust the settings and view the status of your hearing devices"
And see how to: "Adjust ambient microphone volume and equalization".
Also:
"Hearing Aid Compatibility may reduce interference and improve audio quality with some hearing aid models.
- Go to Settings
> Accessibility > Hearing Devices. - Turn on Hearing Aid Compatibility."
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Else: To troubleshoot issues you have using your hearing devices with iPhone:
see the Apple Support article Use Made for iPhone hearing devices.
Eg: says:
"Go to Settings > Accessibility > Hearing Devices.
To see more settings, tap the name of your connected hearing device:
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If your Hearing Aids work just fine when using other apps on your iPhone, you may want to check with DuoLingo through their bug-report form: https://www.duolingo.com/help/bug-report
All the best :-)