How do I lodge a customer complaint with Apple as it related to Apple Card and Goldman Sachs

I opened an account with Apple Card, but I never received a card in the mail.

My apple id is an email that I no longer use regularly.

They were supposed to send my statements to my current email.

I never received a card, and do not even no my card number.

I get called two months later to say that my card was late, and they had suspended my account.

I decided to pay off the account, and I am considering closing it for good.

Posted on Aug 13, 2024 9:11 AM

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1 reply

muguy

Level 10

94,360 points

Aug 13, 2024 9:13 AM in response to Kevinhoustontexas

No card is sent unless requested on your iPhone; the Apple Card is integrated into the wallet on your iPhone and not physical card is necessary. Statements are accessible through your iPhone or at card.apple.com. You have 3 distinct numbers with Apple Card; see, How to find the card numbers associated with your Apple Card - Apple Support

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How do I lodge a customer complaint with Apple as it related to Apple Card and Goldman Sachs