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Apple wrote off 9.990 tenge from me. I did not make this purchase because my phone was discharged during the debiting of this money. I am asking for a refund for a purchase that I did not make. I have the same problem as him.сняли деньги просто так - Apple Community

Posted on Aug 13, 2024 10:29 AM

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Posted on Aug 13, 2024 11:14 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support


Also see: If you want to cancel a subscription from Apple - Apple Support

and Request a refund for apps or content that you bought from Apple - Apple Support




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Question marked as Top-ranking reply

Aug 13, 2024 11:14 AM in response to nuraly221

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. Apple has a support article about charges — see each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help. See: If you see 'apple.com/bill' on your billing statement - Apple Support


Also see: If you want to cancel a subscription from Apple - Apple Support

and Request a refund for apps or content that you bought from Apple - Apple Support




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