Why is my iPhone 15 Pro showing an unknown battery?

Won’t charge stuck at 1%. Phone says unknown battery. No service ever done to the phone. iPhone 15 pro


[Re-Titled by Moderator]

iPhone 15 Pro, iOS 17

Posted on Aug 13, 2024 10:56 AM

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Question marked as Top-ranking reply

Posted on Aug 13, 2024 11:16 AM

If the phone still has its original battery, there is a major issue with the battery.


Make an appointment at the Apple Store or take the phone to an authorized Apple service shop. You can find a list of authorized shops in your area using this link:


Find Locations




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Why is my iPhone 15 Pro showing an unknown battery?

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