How do I request a refund for an unwanted subscription?

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Level 1

4 points

Why am I being charged twice? I already paid for iCloud 200GB on August 5th, but I was charged a second time on August 14th

i dont like this ! give back my money !

[Edited by Moderator]

iPhone 13

Posted on Aug 13, 2024 7:22 PM

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Answer 1

Top-ranking reply

Community+ 2026

Level 10

226,618 points

This is a user to user forum, we are neither taking your money, nor can we give it back.
Why do assume its for the same thing? The system is set up to prevent double charging for the same thing, so its highly, highly unlikely both charges are for iCloud. Have you verified your purchase history to identify the charge?
1. click here ➜ If you see 'apple.com/bill' on your billing statement - Apple Support
If its for an active subscription, you will need to cancel it and contact Apple Support directly for a refund.
1. click here ➜ If you want to cancel a subscription from Apple - Apple Support
2. click here ➜ Request a Refund for a cancelled subscription - Apple Support
If its a one time purchase see the following support document.
1. click here ➜ Request a refund for apps or content that you bought from Apple - Apple Support

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