How do I remove or change my firmware password on my MacBook Pro?

111stepano wrote:

If you forgot your firmware password

If you can't remember your firmware password, schedule an in-person service appointment with an Apple Store or Apple Authorized Service Provider. Bring your Mac to the appointment, and bring your original receipt or invoice as proof of purchase.

I am in Novosibirsk (Russia). Where should I go to remove this password?

Russia

8 800 555 6734

3.—PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015.

ref: Contact Apple for support and service - Apple Support

111stepano wrote:

Macbook Pro 2020 login password is not entered. Some time ago, the login password was accepted, but now it is not accepted. I can not log in. The password I enter is correct, it has not changed for many years. The MacBook just stopped accepting the password.

I cannot delete the login password or do anything, since the EFI password is set.

I do not remember the EFI password to do any actions. I need to delete the EFI password or remotely reset the login password for the MacBook Pro 2020. I have the box, I have the receipt, the MacBook is mine, I remember all the data except the EFI password.

[Edited by Moderator]

See what's here— Set a firmware password on your Mac - Apple Support especially "If You Forgot..."

How to revive or restore Mac firmware - Apple Support

How to revive or restore Mac firmware - Apple Support

note: Perform an Apple Configurator 2 DFU "Restore" and the firmware password will be removed.

An AC2 Restore will only remove the firmware password, NOT Activation Lock.

You can take your Mac to an Apple Store/call to see if you can over the counter get assistance,

and see if they can help you further if you are stuck—

Local USA—

Store List - Apple Store - Apple

Around the World—

Choose your country or region - Apple

Apple Service, Novosibirsk, Karla Marksa Square, 7, Tel: 8 (800) 250-69-39 Open tomorrow at 10:00

Ask them where is the official support near Novosibirsk. Otherwise, call 8 800 555 6734 (from Apple official site)

111stepano wrote:

since the EFI password is set. I do not remember the EFI password

They said that they don't service MacBooks in Russia. Only iPhones. Where should I go?

In the links I provided above search for any location nearest to your location is the best I can advise.

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support