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scammers blocked my iPhone by deception

Hello, my iPhone was blocked by scammers, now they demand money to remove the block. I have the box and documents for the iPhone. Is it possible to unblock the phone without paying money to the scammer?

Posted on Aug 14, 2024 2:38 PM

Question marked as Top-ranking reply

Posted on Aug 14, 2024 2:46 PM

How did the scammers block your phone?


If they got your carrier (phone company) to blacklist your phone's IMEI, so your phone no longer receives cellular service, you'll need to take that up with the phone company. They will probably want to see proof that you're the real owner of the phone.


If the scammers tricked you into logging in with their Apple ID or into revealing your Apple ID password – to give them a way of using Activation Lock against you, you can start an Activation Lock support request. You will need proof of original purchase, complete with the phone's serial number.


How to remove Activation Lock - Apple Support


If the scammers compromised your Apple ID, you need to take care of that, too.


If you think your Apple ID has been compromised - Apple Support

1 reply
Question marked as Top-ranking reply

Aug 14, 2024 2:46 PM in response to Nurik0007

How did the scammers block your phone?


If they got your carrier (phone company) to blacklist your phone's IMEI, so your phone no longer receives cellular service, you'll need to take that up with the phone company. They will probably want to see proof that you're the real owner of the phone.


If the scammers tricked you into logging in with their Apple ID or into revealing your Apple ID password – to give them a way of using Activation Lock against you, you can start an Activation Lock support request. You will need proof of original purchase, complete with the phone's serial number.


How to remove Activation Lock - Apple Support


If the scammers compromised your Apple ID, you need to take care of that, too.


If you think your Apple ID has been compromised - Apple Support

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scammers blocked my iPhone by deception

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