How to fix my frozen iPhone 15 Pro Max during app download?

I was trying to download an app and my phone froze. I tried to restart and it won’t work. I guess I activated the emergency sos from trying so hard, but nothing happened. Still, my phone won’t unlock!


[Re-Titled by Moderator]

iPhone 15 Pro Max, iOS 17

Posted on Aug 15, 2024 11:48 AM

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Question marked as Top-ranking reply

Posted on Aug 15, 2024 11:58 AM

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


1 reply
Question marked as Top-ranking reply

Aug 15, 2024 11:58 AM in response to Smadmini

  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


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How to fix my frozen iPhone 15 Pro Max during app download?

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