How do I uninstall Webroot on my MacBook Air :?

Question

How do I uninstall Webroot on my MacBook Air :?

When out-of-town, I had issues with my MacBook Air not connecting to my hotspot (iphone).In a panic and needing to work with personal/financial info, I took it to Best Buy (where I bought it). One of the Geek Squad installed Webroot. Later figured that the innumerable surrounding networks were ? "challenging" (for lack of a better word) the Mac when I tried not to use the public wifi at the hotel. No problem in a less tech-congested area. So, as Webroot is malware, how do I uninstall it?

[Re-Titled by Moderator]

MacBook Air 15″, macOS 14.5

Posted on Aug 16, 2024 3:39 AM

Reply

Answer 1

Top-ranking reply

KiltedTim

Level 10

229,038 points

Aug 16, 2024 6:30 AM in response to WebrootRemoval

It’s not technically malware, what it is is worthless on a Mac.

See webroot’s uninstall instructions here: https://answers.webroot.com/Webroot/ukp.aspx?pid=17&app=vw&vw=1&solutionid=3885&t=Uninstall-Webroot-SecureAnywhere-from-Mac-OS-Catalina

Reply

Answer 2

John Galt

Level 10

156,836 points

Aug 16, 2024 6:25 AM in response to WebrootRemoval

Please determine if Kurt Lang's reply in the following Discussion provides a solution: how to uninstall webroot on my mac ios Catalina?

If that doesn't work then restart your Mac in "Safe Mode" and determine if you can uninstall it while in that mode:

Use safe mode on your Mac - Apple Support

And if that does not work, you may need to ask its developer for help: Contact a third-party vendor - Apple Support. Be advised when I did that they could not help. It was necessary to erase the Mac. No other solution was forthcoming.

Best Buy did not do you any favors. Rule 1 of Macs is don't install junk.

Reply

How do I uninstall Webroot on my MacBook Air :?

Similar questions