Cannot print a PDF document emailed to me

Cannot print a PDF document emailed to me. I need to print a pdf file that was emailed to me. Keep getting message that this cannot be printed.


Posted on Aug 16, 2024 11:17 AM

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Posted on Aug 16, 2024 11:35 AM

The author of the document has the ability to prevent printing or copying of the document. If that’s the case, you’re going to have to get an unrestricted copy from whoever sent it to you if you want to print it.

3 replies

Aug 16, 2024 12:18 PM in response to Debra200

Right-click on the PDF attached to the email and choose Open With > Preview which will open the PDF. If you know that your printer is otherwise working correctly and the PDF will not print from Preview, press cmd+i to open the PDF inspector. On that inspector toolbar, you will see a lock icon. Click that to see the PDF-specific user permissions.


If those permissions are all green, then the PDF author did not restrict the printing of the PDF and there is another (as yet) undetermined reason. If the print permission is not green follow KiltedTim's advice about having a printable version resent to you.

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Cannot print a PDF document emailed to me

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