I can charge using Usb C ….computer one month old! They told me to take to Apple store for evaluation! Anyone else with this same issue. I tried Apple support recd to no avail!
MacBook Pro 16″, macOS 14.5
murf5048 wrote:
I can charge using Usb C ….computer one month old! They told me to take to Apple store for evaluation! Anyone else with this same issue. I tried Apple support recd to no avail!
A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Login and test. Reboot as normal and test.
You can try the user Diagnostics to test your Mac
Use Apple Diagnostics to test your Mac - Apple Support
— not as definitive as Apples back bench test AST2 (Apple Service Toolkit) Take it in under warranty if you have a hardware issue ...And the charger
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
Check Device Coverage
Check Your Service and Support Coverage - Apple Support
murf5048 wrote:
I can charge using Usb C ….computer one month old! They told me to take to Apple store for evaluation! Anyone else with this same issue. I tried Apple support recd to no avail!
A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Login and test. Reboot as normal and test.
You can try the user Diagnostics to test your Mac
Use Apple Diagnostics to test your Mac - Apple Support
— not as definitive as Apples back bench test AST2 (Apple Service Toolkit) Take it in under warranty if you have a hardware issue ...And the charger
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
From iOS device using the "Apple Support.app” to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support
Check Device Coverage
Check Your Service and Support Coverage - Apple Support
Thanks for educating me on terminology......I should have said the LED's in the MagSafe cable end is blinking amber! The Power Adapter is working, Apple sent me a new MagSafe cable which is working the same as the original cable. I am assuming the issue must be with the CHARGER inside the computer. Looks like I will need to take it into the Apple Store for further troubleshooting.
Refer to If your MagSafe cable or power adapter isn't working - Apple Support, specifically, the section under If the indicator light flashes.
I tried Apple support recd to no avail!
I do not know what that means. If Apple told you to bring it in for evaluation, presumably they had a reason.
That blocky device that plugs into the wall is the POWER ADAPTER. I am not trying to be a jerk about terminology, what these boxes do and how they do it is essential for understanding how they all work together. The LEDs in the MagSafe end are controlled by commands from the computer.
The CHARGER is inside the MacBook Pro, and is completely under program control. Your Mac accepts some power when needs to run, and accepts more power when intends to charge its internal battery. A power source like the Power Adapter can not 'force itself' on your MacBook Pro. Only the algorithms inside your Mac can decide when is a good time to charge the battery.
Magsafe Charger Blinking amber and not charging 2023 macbook pro 26”…one month old
