IPhone14 calls going straight to VM how do I fix this? BTW DND is off.

IPhone 14 incoming calls go straight to voice mail. The side button allows the phone to ring, and do not disturb is off. What do I do to receive calls?

iPhone 14, iOS 17

Posted on Aug 16, 2024 2:12 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2024 2:28 PM

Hello!


Can you make sure that "Silence Unknown Callers" is off? Go to: Settings > Phone > Silence Unknown Callers. Switch should be grey.


Does this only occur when driving?


Also see: If your call fails or you can’t receive calls on your iPhone - Apple Support


Please note: The phone feature on your iPhone is run by your carrier. Please contact them if you can't get this to work. Or, contact Apple Support.

3 replies
Question marked as Top-ranking reply

Aug 16, 2024 2:28 PM in response to leerae

Hello!


Can you make sure that "Silence Unknown Callers" is off? Go to: Settings > Phone > Silence Unknown Callers. Switch should be grey.


Does this only occur when driving?


Also see: If your call fails or you can’t receive calls on your iPhone - Apple Support


Please note: The phone feature on your iPhone is run by your carrier. Please contact them if you can't get this to work. Or, contact Apple Support.

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IPhone14 calls going straight to VM how do I fix this? BTW DND is off.

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