How to fix iPhone 15 Pro Max stuck on Apple Logo

The staff at your Apple Store may be right, if you have tried a force reset and it’s still not working, your last option may be Recovery Mode. Recovery mode allows you to erase the iPhone, giving you access to set it up again. When you set up your phone again, you can restore from a backup.

Connect your device to a computer, then put your device into recovery mode:

• Press and release the Volume Up button. Press and release the Volume Down button. Press and hold the Side button. Keep holding the Side button until you see the recovery mode screen.

If your iPhone is stuck on the Apple logo ⇢ If your iPhone is stuck on the Apple logo - Apple Support

LTDMSAMALI wrote:

My iPhone 15 PRO MAX froze while I was taking a photo, so I turned it off. It has been stuck on the Apple logo ever since.

I am an Apple Care Plus user. No real support was offered face-to-face, and I'm sitting in the corner chatting with Apple support for some help. I need the phone to be more reliable than this. There were no warnings or issues and this happened suddenly this morning.

Can this happen suddenly, and is there no fix?

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support

DFU mode

If your iPhone won't turn on or is black /frozen / stuck

If your iPhone won't turn on or is frozen - Apple Support

Update iPhone 15 series to iOS 17.0.2 *BEFORE* any migration from another phone

If your new iPhone gets stuck on the Apple logo when you transfer from your previous device

If your iPhone or iPad gets stuck on the Apple logo when you transfer from your previous device - Apple Support

the current stable release, including bug fixes iOS 17.6.1

Update your iPhone or iPad - Apple Support