Why is my MacBook Pro not recognizing the external monitor?

I have macbook pro 2020 i5 and i used to use it with external LGmonitor. now when i plug the devices togenther i get notification that usb device uses too much energy and the connection cia usb c cable fails. it used to work perfectly. I run latest version of ios. on my sisters macbook air m1 monitor external monitor works just fine.


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MacBook Pro 13″, macOS 14.6

Posted on Aug 17, 2024 4:10 AM

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5 replies

Aug 17, 2024 9:26 AM in response to aleks26

 menu > about this Mac > (System Report) > USB


look down the list for the USB representing the display, and look for power required/power available numbers.


this is my report from Apple Cinema display with a Cruzer glide plugged into its USB port (although the display is actually connected separately) the report should be similar:


USB Bus:


Host Controller Driver: AppleUSBUHCIPCI

PCI Device ID: 0x3a34

PCI Revision ID: 0x0000

PCI Vendor ID: 0x8086


Hub:


Product ID: 0x9101

Vendor ID: 0x05ac (Apple Inc.)

Version: 1.10

Speed: Up to 12 Mb/s

Location ID: 0x1d100000 / 1

Current Available (mA): 500

Current Required (mA): 500

Extra Operating Current (mA): 0


Hub:


Product ID: 0x9118

Vendor ID: 0x05ac (Apple Inc.)

Version: 1.10

Speed: Up to 12 Mb/s

Location ID: 0x1d110000 / 2

Current Available (mA): 500

Current Required (mA): 500

Extra Operating Current (mA): 0


Studio Display:


Product ID: 0x9218

Vendor ID: 0x05ac (Apple Inc.)

Version: 1.0e

Speed: Up to 1.5 Mb/s

Location ID: 0x1d113000 / 4

Current Available (mA): 500

Current Required (mA): 2

Extra Operating Current (mA): 0


Cruzer Glide:


Product ID: 0x5575

Vendor ID: 0x0781 (SanDisk Corporation)

Version: 1.00

Serial Number: 4C530000110113106165

Speed: Up to 12 Mb/s

Manufacturer: SanDisk

Location ID: 0x1d111000 / 3

Current Available (mA): 500

Current Required (mA): 200

Extra Operating Current (mA): 0

Media:

Cruzer Glide:

Capacity: 15.79 GB (15,791,554,560 bytes)

Removable Media: Yes



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Why is my MacBook Pro not recognizing the external monitor?

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