Fall detection not working on Watch SE
Brother is 80 years old. Wears Apple Watch SE. He fell in parking lot, but the watch did not notify me. Help me fix this for him.
Brother is 80 years old. Wears Apple Watch SE. He fell in parking lot, but the watch did not notify me. Help me fix this for him.
Apple makes no guarantee that the feature will detect every fall. Make sure your brother’s health information is entered correctly (height, weight etc.).
Did your brother have his iPhone with him? Was cellphone coverage good where he fell? Inside buildings can be problematic.
Was he wearing the watch correctly? Wearing too low or high on his wrist can affect many measurements. The Watch will not detect falls if worn improperly.
Please review the Apple Support articles I’ve linked below.
Use Fall Detection with Apple Watch - Apple Support
Change settings in Workout on Apple Watch - Apple Support
Wearing your Apple Watch - Apple Support
Apple makes no guarantee that the feature will detect every fall. Make sure your brother’s health information is entered correctly (height, weight etc.).
Did your brother have his iPhone with him? Was cellphone coverage good where he fell? Inside buildings can be problematic.
Was he wearing the watch correctly? Wearing too low or high on his wrist can affect many measurements. The Watch will not detect falls if worn improperly.
Please review the Apple Support articles I’ve linked below.
Use Fall Detection with Apple Watch - Apple Support
Change settings in Workout on Apple Watch - Apple Support
Wearing your Apple Watch - Apple Support
Fall detection not working on Watch SE