There is a brighter strip of iPad screen on my iPad

There is a strip on my iPad screen where the screen is brighter there than everywhere else. It doesn’t affect any functions on my iPad but it is extremely annoying and I am wondering if anyone else has this problem and knows how to fix it. I have tried to recreate what it looks like in this photo.

iPad, iPadOS 17

Posted on Aug 17, 2024 12:18 PM

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Question marked as Top-ranking reply

Posted on Aug 18, 2024 9:24 AM

If you observe unexpected behaviour, try a forced restart - as this will often clear an isolated software issue.


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



If the restart does not clear the problem, or if the issue returns, you can easily determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the issue is not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the issue is visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present. You may benefit from viewing the screenshot image on another device.


Take a screenshot on your iPad – Apple Support



If the test indicates that a hardware fault, a visit to the Genius Bar at your local Apple Store is recommended - where the technicians will be able to test and assess your iPad. This will likely inform your next steps:


Genius Bar Reservation and Apple Support Options - Apple

iPad Repair – Official Apple Support

1 reply
Question marked as Top-ranking reply

Aug 18, 2024 9:24 AM in response to Ryan1633

If you observe unexpected behaviour, try a forced restart - as this will often clear an isolated software issue.


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



If the restart does not clear the problem, or if the issue returns, you can easily determine if you have a hardware or software issue. A reliable method to confirm a screen or other hardware fault is to take a screenshot when the fault is evident - and then review the captured screenshot image...


When reviewed, if the issue is not present in the screenshot image, then you have demonstrated that you have a hardware fault that, sooner or later, may become sufficiently severe that repair or replacement of the iPad are the only options. If the issue is visible in the screenshot, the something other than hardware will be the cause.


Note: When reviewing the image, rotating the iPad screen orientation by 90°, from Portrait to Landscape, will ensure that the image does not coincide with screen defects if present. You may benefit from viewing the screenshot image on another device.


Take a screenshot on your iPad – Apple Support



If the test indicates that a hardware fault, a visit to the Genius Bar at your local Apple Store is recommended - where the technicians will be able to test and assess your iPad. This will likely inform your next steps:


Genius Bar Reservation and Apple Support Options - Apple

iPad Repair – Official Apple Support

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There is a brighter strip of iPad screen on my iPad

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