Apple TV on fire stick
cant load video please check internet connection
iPhone 13 Pro, iOS 17
cant load video please check internet connection
iPhone 13 Pro, iOS 17
Please consider your DNS settings. It is mostly recommended to have the devices get their DNS from the router, and the router should get it from the ISP. Possibly a router restart can clear some caches, negating the issue. Custom different settings might cause issues in some cases, as those might not be as up-to-date, or filter/block certain connections, or other things outside the control of the app or the remote server with the content.
Recommended settings for Wi-Fi routers and access points - Apple Support
Else contact the Support staff for further assistance.
Have you tried restarting the Fire TV device? Restart Your Fire TV Device - Amazon Help & Customer Service
Have you tried checking for system software updates, and installing that when available? Update the Software on Your Fire TV - Amazon Help & Customer Service
Yes both, I can watch the ads and all the the available movies-
when I click on any movie I get this
couldn’t load video - check internet connection and try again
Apple TV on fire stick