Iphone 13 screen issue, tricolor

Many people are reporting this, not sure how to get this resolved from apple since it's due to not physical damage just randomly occurring after software updates.

iPhone 13

Posted on Aug 18, 2024 6:48 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2024 6:58 AM

kapishgirdhar wrote:


https://discussions.apple.com/content/attachment/667e2734-d9f1-4920-ba55-dadf3d1f1aaf
Many people are reporting this, not sure how to get this resolved from apple since it's due to not physical damage just randomly occurring after software updates.



You have a hardware problem—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support



iPhone Screen Repair

iPhone Screen Repair - Apple Support


iPhone Express Replacement Service

iPhone Express Replacement Service - Apple Support



Apple Authorized Service Providers and Independent Repair Providers

Repair Provider Verification - Official Apple Support





2 replies
Question marked as Top-ranking reply

Aug 18, 2024 6:58 AM in response to kapishgirdhar

kapishgirdhar wrote:


https://discussions.apple.com/content/attachment/667e2734-d9f1-4920-ba55-dadf3d1f1aaf
Many people are reporting this, not sure how to get this resolved from apple since it's due to not physical damage just randomly occurring after software updates.



You have a hardware problem—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



iPhone Repair and Service - Apple Support

iPhone Repair & Service - Apple Support


Check Device Coverage

Check Your Service and Support Coverage - Apple Support



iPhone Screen Repair

iPhone Screen Repair - Apple Support


iPhone Express Replacement Service

iPhone Express Replacement Service - Apple Support



Apple Authorized Service Providers and Independent Repair Providers

Repair Provider Verification - Official Apple Support





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Iphone 13 screen issue, tricolor

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