My iPhone 12 is stuck in a boot loop is there anything I can do?
It appears that the battery is dead so I plug it in and the Apple logo screen blinks on and off. It never seems to charge
iPhone 15, iOS 17
Question marked as
This probably won't help, but the first thing that a tech will do is perform a Forced Restart on the phone. So, if you want to try this.....follow the instructions very carefully, as this is a bit tricky. You may need to repeat this several times.
Force restart iPhone - Apple Support
There are only 2 possible results when you perform a Forced Restart:
1) The phone returns to normal operation
Or.....more likely the phone will still not start up correctly.......
2) So there is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.
You can find a list of authorized service shops in your area using the link just below:
