I wanted to cancel my apple one but instead i chose to pay by accident for apple music apple tv and apple arcade and its going to be paid on 20 avg. How can i cancel that? I tried but i don't have option for cancelling .
[Re-Titled by Moderator]
iPhone 15 Pro
Your Apple One subscription is due to expire on August 20. When that expires the individual subscriptions are set to start. Since your Apple One says it expires on a certain date, it will end and that is it. The issue is the other 3 subscriptions which in English directly translate as "To Come" but I don't know what term Apple uses in English. If they are pending then typically you need to wait for items to be charged and then cancel them and ask for a refund. I have never heard of a way to cancel anything that is "pending."
I suspect this is now beyond anything you yourself can do. If you don't want to just ride it out, contact Apple and see if they can do something about it. Contact Apple Support using this issue-specific link at the end of the section. --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208
Scroll down to where you can request a chat session or a phone call.
Your Apple One subscription is due to expire on August 20. When that expires the individual subscriptions are set to start. Since your Apple One says it expires on a certain date, it will end and that is it. The issue is the other 3 subscriptions which in English directly translate as "To Come" but I don't know what term Apple uses in English. If they are pending then typically you need to wait for items to be charged and then cancel them and ask for a refund. I have never heard of a way to cancel anything that is "pending."
I suspect this is now beyond anything you yourself can do. If you don't want to just ride it out, contact Apple and see if they can do something about it. Contact Apple Support using this issue-specific link at the end of the section. --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208
Scroll down to where you can request a chat session or a phone call.
Refer to this video on how to cancel your subscriptions or click here to cancel:
Cancel a subscription from Apple ⇢ If you want to cancel a subscription from Apple - Apple Support
I know you canceled the Apple One, but have you tried individually cancelling the rest, that is most likely the only option. If you still cannot, Contact Apple for support and service and they will be able to cancel the subscription for you.
On your iPhone, if you...
what do you see in this list?
I'm guessing when a payment is pending there is no way to cancel it. I would wait for the Apple One to cancel, and when it cancels, see if you can cancel ASAP.
Like everyone is saying, it's worth contacting Apple support now about it so there's a record that you never intended to purchase.
Don’t wait any longer, if you keep waiting the billing date will come. Request a refund for all your subscriptions you purchased that you no longer want, by accident or not.
Maybe pending and it hasn’t gone through is because of the refund processing? Contact Apple Support to confirm you cancelling your subscription.
Have you canceled the subscription yet? You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.
Hello~ Once the payment goes through…you can ask for a refund.
~Katana-San~
I wanted to try the free trial for apple one,i wanted to cancel that but i think that by accident i chose to pay for apple music tv n arcade thinking that if i cross them that means i cancelled it but it wasn’t that so now that will renew it on 20 avg and i dont want that so now i dont know if i should wait n ask for refund
Hello again ~ Let’s try this …you said “ I tried but even support is not letting me to do so, bc i didnt pay yet” can you explain what you mean exactly? Did you contact Apple Support? Is your payment pending?
~Katana-San~
by accident i clicked that i wanted to continue paying apple music tv and arcade as u can see in pic ( its in french), i was on the free trial and i wanted to cancel. My payment is pending i would like to cancel it but as u see in pic i cant even click on it
I know how to cancel but as i said i do not have a option for it because its upcoming subscription and i don't know what to do now because its not letting me to cancel at all
I tried but even support is not letting me to do so, bc i didnt pay yet
If you didn’t pay yet, I would assume you didn’t buy it or canceled the subscription. I would confirm with Apple Support though.
How do I cancel an upcoming subscription?
