My MacBook Pro M1 (2021) does not allow me to use the keyboard (track pad working) and I cannot use safe mode either since it doesn’t allow me to type my password. Any other way to restore functions.
problem.
MacBook Pro 13″, macOS 14.6
JimCUT wrote:
I cannot use safe mode either since it doesn’t allow me to type my password.
Thank you. External keyboard worked out like normal.
Laptop keyboard still dead except touch pad and touch bar. Any suggestions to try to wake up the own keyboard?
Cheers!
***if you have a wireless keyboard with rechargeable batteries connect the charging cable before booting to Safe Mode.
This will make it act as a wired keyboard and will result in a successful Safe Boot mode.
To trouble shoot further you can:
—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
for hardware issue take it in—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Check Device Coverage
Check Your Service and Support Coverage - Apple Support
JimCUT wrote:
I cannot use safe mode either since it doesn’t allow me to type my password.
Thank you. External keyboard worked out like normal.
Laptop keyboard still dead except touch pad and touch bar. Any suggestions to try to wake up the own keyboard?
Cheers!
***if you have a wireless keyboard with rechargeable batteries connect the charging cable before booting to Safe Mode.
This will make it act as a wired keyboard and will result in a successful Safe Boot mode.
To trouble shoot further you can:
—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies
Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.
Login and test. Reboot as normal and test. Caches get rebuilt automatically.
This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.
—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support
This will tell you if it a universal issue or isolated to your user/admin account.
for hardware issue take it in—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Check Device Coverage
Check Your Service and Support Coverage - Apple Support
JimCUT wrote:
My MacBook Pro M1 (2021) does not allow me to use the keyboard (track pad working) and I cannot use safe mode either since it doesn’t allow me to type my password. Any other way to restore functions.
problem.
Plug in an external keyboard and compare your results...
or take it in—
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
Contact Apple for support and service - Apple Support
Check Device Coverage
Check Your Service and Support Coverage - Apple Support
Thank you. External keyboard worked out like normal.
Laptop keyboard still dead except touch pad and touch bar. Any suggestions to try to wake up the own keyboard?
Cheers!
MacBook Pro keyboard not functional
