How to track a lost/stolen iPhone when Find My is turnd off?

Hello! Can you help me? My mom lost her iphone 15 pro. someone stole it. Maybe you can see where it is or maybe help with it because she didn’t on “find my” app. Please help us🙏


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iPhone 15 Pro

Posted on Aug 19, 2024 7:38 AM

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Posted on Aug 19, 2024 7:43 AM

olgamikh wrote:

Hello! Can you help me? My mom lost her iphone 15 pro. someone stole it. Maybe you can see where it is or maybe help with it because she didn’t on “find my” app. Please help us

The reality is that Find My was never intended to recover stolen phones. If the phone was stolen, it's gone. You're not getting it back. You can certainly make a police report for your insurance and so that, should they recover it, they'll know who it belongs to.

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Question marked as Top-ranking reply

Aug 19, 2024 7:43 AM in response to olgamikh

olgamikh wrote:

Hello! Can you help me? My mom lost her iphone 15 pro. someone stole it. Maybe you can see where it is or maybe help with it because she didn’t on “find my” app. Please help us

The reality is that Find My was never intended to recover stolen phones. If the phone was stolen, it's gone. You're not getting it back. You can certainly make a police report for your insurance and so that, should they recover it, they'll know who it belongs to.

Aug 19, 2024 7:41 AM in response to olgamikh

If you did not have Find My for your iPhone, you wont be able to track it. Contact Your Mobile Phone Carrier, your mobile phone carrier might offer location tracking services for lost or stolen devices. 


If you did have Find My set up on your iPhone, you can go to icloud.com/find and locate your devices, also be sure to put your iPhone in Lost Mode.


Lost iPhone ⇢ If your iPhone or iPad is lost or stolen - Apple Support


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How to track a lost/stolen iPhone when Find My is turnd off?

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