Cannot Verify Payment Information. Contact Apple Support for more information.
I want to make a purchase but it says this error 'Cannot Verify Payment Information. Contact Apple Support for more information.'
iPhone 13 Pro Max, iOS 17
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I want to make a purchase but it says this error 'Cannot Verify Payment Information. Contact Apple Support for more information.'
iPhone 13 Pro Max, iOS 17
If you are receiving that message, make sure you have entered the correct billing address, card number, expiration date, and CVV code. If this issue still persists, contact Apple Support as stated.
If your payment method is declined ⇢ If your payment method is declined in the App Store or iTunes Store - Apple Support
Cannot Verify Payment Information. Contact Apple Support for more information.