My MacBook Air has a display issue

My 2020 MacBook Air suddenly has a display issue where in I can see that there is slight discolouration between parts of my screen, I took a few screenshots to see if the problem is internal but they turned out to be fine. Is it the display that must be repaired? are there any options to reset the display settings or any sort of reboot method that could potentially make it right?

MacBook Air 13″, macOS 14.5

Posted on Aug 20, 2024 11:15 AM

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Question marked as Top-ranking reply

Posted on Aug 20, 2024 11:35 AM

First, let’s see if this issue happens in Safe Mode:


  1. Shut down your Mac.
  2. Press and hold the power button on your Mac. As you continue to hold the power button, your Mac turns on and loads startup options. When you see Options, release the power button.
  3. Select your startup disk. It's named Macintosh HD, unless you changed its name.
  4. Press and hold the Shift key, then click the “Continue in Safe Mode” button below your startup disk.
  5. Log in to your Mac. You might be asked to log in again.


If the screen anomaly does not occur, then it may possibly be a software issue.


If the issue doesn't continue in safe mode:

Leave safe mode by restarting your Mac normally, then try to reproduce the issue.


If the issue doesn't return, it might have been resolved by the other things that safe mode did at startup, such as checking your disk and clearing caches.


If the problem persists, then let’s try this:


If none of those ideas work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧


Good luck! 👋🏼😉

1 reply
Question marked as Top-ranking reply

Aug 20, 2024 11:35 AM in response to devmange

First, let’s see if this issue happens in Safe Mode:


  1. Shut down your Mac.
  2. Press and hold the power button on your Mac. As you continue to hold the power button, your Mac turns on and loads startup options. When you see Options, release the power button.
  3. Select your startup disk. It's named Macintosh HD, unless you changed its name.
  4. Press and hold the Shift key, then click the “Continue in Safe Mode” button below your startup disk.
  5. Log in to your Mac. You might be asked to log in again.


If the screen anomaly does not occur, then it may possibly be a software issue.


If the issue doesn't continue in safe mode:

Leave safe mode by restarting your Mac normally, then try to reproduce the issue.


If the issue doesn't return, it might have been resolved by the other things that safe mode did at startup, such as checking your disk and clearing caches.


If the problem persists, then let’s try this:


If none of those ideas work, then I recommend service.


Service Checklist:



Click ▶︎ Start a Service Request. ⚛️



Need more help?


Click ▶︎ Check Repair Status. 🔧


Good luck! 👋🏼😉

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My MacBook Air has a display issue

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