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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
If I plug in the charger in the wall and after that I plug in the phone, my phone is charging.
but If I plug in the phone first then I plug in the charger in the wall the phone is NOT charging
Im using the cord that came along with the unit.
[Re-Titled by Moderator]
iPhone 13
The “charger” (actually the power source - the charger is in the phone) is smart; it has a microprocessor in it that “negotiates” the charging voltage and current with the iPhone. Thus, the power source must be turned on before you connect the phone.
The “charger” (actually the power source - the charger is in the phone) is smart; it has a microprocessor in it that “negotiates” the charging voltage and current with the iPhone. Thus, the power source must be turned on before you connect the phone.
Therefore, simply plug the charger in the wall first.
My iPhone 13 will not charge if I plug the charger into the iPhone before the outlet
