Return ofbrand new Otterbox iPhone case denied, although it is less than 14 days

Apple says it's not returnable or it's been too long. They give a 14 day return. And today is only the eighth day.

iPhone 15 Pro Max, iOS 17

Posted on Aug 21, 2024 9:24 PM

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6 replies

Aug 22, 2024 12:26 AM in response to Zachyy

I do appreciate your reply very, very much. Yes I did buy it from Apple only 8 days ago. I suspect the info on their website is incorrect. There were definitely some inconsistencies on different pages of the Appke website regarding returns. In one place it said all Apple products were returnable within 14 days yet in another place it said the case was not returnable....

t@Thank you again. I will mist likely bring the product in to my local Apple store for a refund. I am relieved at your reply, which tracks with the product information included in the package! The entire thing was very confusing and I will ask Apple to clarify their webpage....

Thank you again!

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Return ofbrand new Otterbox iPhone case denied, although it is less than 14 days

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