When iPhone repair status is complete what happens to iPhone I sent in?

3 options under my AppleCare subscription so choose express replacement which I got so sent my iPhone 14 back with a cracked back glass ,my status is now saying repair complete , what happens now

will I get my old back or do I keep the replacement ,dubious on putting passwords on this if I have to sent it back

thanks for your help


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Aug 22, 2024 7:12 AM

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Question marked as Top-ranking reply

Posted on Aug 22, 2024 12:13 PM

The last sentence under section “i.” here states:


”Apple will retain the original product and you will retain the replacement product.”


Legal - Express Replacement Service (ERS) Terms and Conditions - Apple

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When iPhone repair status is complete what happens to iPhone I sent in?

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