IPatronius wrote:
All of the settings are correct. Yes, the accessibility settings also. The screen is almost impossible to read outside in the sun. When you turn the brightness down to the lowest setting, the screen goes completely black. This was actually a problem because I did that and couldn't get it back for a while. Only way to get it back was to turn it off, and mine at the same time, then mimic on her screen what I did on mine (for the screen position of the settings).
I thought it was the backlight had gone out. But then she noticed whenever she did a screenshot, the screen brightness would momentarily go to normal brightness for a split second. So it obviously works. Done lots of power resets, and a hard reset but nothing changes it.
I'm hoping someone has seen this before and there's some trick to reset it and that I'm not going to hear "you need to get the screen replaced".
Follow the 3R 's- if a restart does not solve your problem proceed...
Have you shutdown & restarted the iPhone ie power off/on...
Restart your iPhone - Apple Support
Reset or a Force Restart,
Force restart iPhone - Apple Support
Restore from backup, restore as new device.
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Verify you are on the current stable release, including bug fixes iOS 17.6.1
Update your iPhone or iPad - Apple Support
you can try DFU restore—
DFU mode
If your iPhone won't turn on or is black /frozen / stuck
If your iPhone won't turn on or is frozen - Apple Support
see https://imazing.com/guides/how-to-put-iphone-ipad-into-recovery-or-dfu-mode
no resolve—
Put your iPhone in diagnostics mode - identify potential hardware and software issues
How to put your iPhone in diagnostics mode - Apple Support
iPhone Repair and Service - Apple Support
iPhone Repair & Service - Apple Support
Apple Authorized Service Providers and Independent Repair Providers
Repair Provider Verification - Official Apple Support
Check Device Coverage
Check Your Service and Support Coverage - Apple Support