When i shut down my macbook, it seems to shut down very fast after clicking the shutdown button.
I already did a reinstall and no other software is intalled.
When it restarts it gives the following error:
(See crashlog)
What can i do?
MacBook Air 13″
Hello again!
It sounds like this may be a firmware problem rather than a macOS issue if reinstalling macOS didn’t help.
Since the power button (Touch ID) is directly connected to your Mac’s logic board (its not part of the keyboard itself), the problem could be related to the firmware.
I'm not completely sure this is the problem, but just in case, I’d recommend using an app called "Apple Configurator" which reinstalls the M1 firmware. You’ll need access to a second Mac with a USB-C port for this process. If you don’t have another Mac available, Apple's Genius Bar can help you with this.
Let me know how it turns out!
Hello again!
It sounds like this may be a firmware problem rather than a macOS issue if reinstalling macOS didn’t help.
Since the power button (Touch ID) is directly connected to your Mac’s logic board (its not part of the keyboard itself), the problem could be related to the firmware.
I'm not completely sure this is the problem, but just in case, I’d recommend using an app called "Apple Configurator" which reinstalls the M1 firmware. You’ll need access to a second Mac with a USB-C port for this process. If you don’t have another Mac available, Apple's Genius Bar can help you with this.
Let me know how it turns out!
Here's the tutorial on how to use Apple Configurator (you would be "Reviving" the firmware in this case): How to revive or restore Mac firmware - Apple Support
According to the crash log, your Mac is experiencing a "Kernel Panic" (which is when a computer shuts down upon unsuccessful recovery of an error). Don't worry though, this does not mean your Mac will stop working permanently.
I would try resetting the PVRAM to see if it helps: Reset NVRAM on your Mac - Apple Support
If not, try booting your Mac into Safe Mode and seeing if it has this problem there: Start up your Mac in safe mode - Apple Support (NG)
If you still have the problem, try reinstalling macOS (won't delete your files): How to reinstall macOS - Apple Support
Hope this helps!
P.S. In any case, I recommend getting an external hard drive to keep your files backed up in case something ever goes wrong.
Thank you for your response.
This is a non-intel mac so there was no option to reset my NVRAM unfortunatly.
I reinstalled macOS again and the error this occurs.
My data is safe on an external drive, but im still worried therte is something wrong.
Any other ideas?
Macbook Air M1 2020 Crashes when shutting down
