Subscription Through Xfinity Can't Stream

Just signed up for Apple TV through Xfinity and can't stream anything even though I'm signed in.

Posted on Aug 23, 2024 9:05 AM

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Xfinity Stream no longer works on Apple TV device? I got an Xfinity broadband Internet and streaming package last spring. It was supposed to include Xfinity Stream with live TV channels, Apple TV+, Netflix, and Peacock. I purchased a new Apple TV 4K Wi‑Fi + Ethernet with 128GB storage streaming device from the Apple Store and initiated it on the Xfinity network. Everything worked fine for a couple of months, but in approximately August, Xfinity Stream stopped working on my TV via the Apple TV device. (The Xfinity Stream app will work on my iPhone or MacBook.) I've deleted and reinstalled the app on Apple TV, rebooted the Xfinity modem, and attempted to log into the Xfinity Stream on Apple TV numerous times, but get this each time: It appears that Xfinity Stream is no longer compatible with Apple TV? Perhaps a contract dispute?
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1 reply

Urquhart1244

Level 10

146,322 points

Aug 29, 2024 9:24 AM in response to trudie274

Please contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).

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Subscription Through Xfinity Can't Stream

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