Grey lines appearing on MacBook M2 Air screen
Grey horizontal lines covering the whole screen in an alternating pattern.
MacBook Air, macOS 14.6
Grey horizontal lines covering the whole screen in an alternating pattern.
MacBook Air, macOS 14.6
Attach the computer to an External Display
Test of the same issue occurs when using the Display
If the issue is Not Occurring
Then the issue is a Hardware Issue with the Internal Display of the computer
Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions
Make an Appointment at the Apple Genius Bar or call 1 800 MyApple and have them evaluate the computer
Other location call Centres
Attach the computer to an External Display
Test of the same issue occurs when using the Display
If the issue is Not Occurring
Then the issue is a Hardware Issue with the Internal Display of the computer
Have the computer evaluated by the Professionals who have the Special Hardware Software and Expertise to diagnose the issue and offer possible solutions
Make an Appointment at the Apple Genius Bar or call 1 800 MyApple and have them evaluate the computer
Other location call Centres
First, let’s see if this issue happens in Safe Mode:
If the screen anomaly does not occur, then it may possibly be a software issue.
If the issue doesn't continue in safe mode:
Leave safe mode by restarting your Mac normally, then try to reproduce the issue.
If the issue doesn't return, it might have been resolved by the other things that safe mode did at startup, such as checking your disk and clearing caches.
If the problem persists, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
Good luck! 👋🏼😉
😎
Grey lines appearing on MacBook M2 Air screen