Why did my favorite Contact's photos disappear on my iPhone?

After iOS update my contacts list photos disappeared. I’m especially irritated that their pictures disappeared in my favorites list and was replaced with an ugly gray circle.


[Edited by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Aug 23, 2024 10:43 PM

Reply
1 reply

Aug 23, 2024 11:02 PM in response to MarkV14

MarkV14 Said:

"Why did my favorite Contact's photos disappear on my iPhone?: After iOS update my contacts list photos disappeared. I’m especially irritated that their pictures disappeared in my favorites list and was replaced with an ugly gray circle."

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Recovering All iPhone Contacts' Photos:


A. Re-Enable Contacts in iCloud:

Was iCloud Contacts set up? Perhaps you disabled Contacts in iCloud, unknowingly. So, re-enable Contacts in iCloud. If already enabled, then disable it, and then enable it once more.

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Contacts (so that it is green)


Also,...

B. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread.
  4. Proceed from there as necessary

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Why did my favorite Contact's photos disappear on my iPhone?

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