I am unable to change my Country/Region in App Store

Hello, am not able to change my apple store country because i have balance of 1INR which is not spendable


[Re-Titled by Moderator]

iPhone 11, iOS 17

Posted on Aug 24, 2024 4:58 PM

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Question marked as Top-ranking reply

Posted on Aug 25, 2024 8:27 AM

If you are trying to change your country or region in the App Store, you will have to spend any remaining balance you have. If your balance is less than the cost of a store item, then Contact Apple Support and have them zero your balance for you. You can also purchase something more than your balance and the remainder will be billed to your payments method.


Learn how to ⇢ Change your Apple ID country or region - Apple Support


-Zachyy ✌️



[Edited by Moderator]


9 replies
Question marked as Top-ranking reply

Aug 25, 2024 8:27 AM in response to omed644

If you are trying to change your country or region in the App Store, you will have to spend any remaining balance you have. If your balance is less than the cost of a store item, then Contact Apple Support and have them zero your balance for you. You can also purchase something more than your balance and the remainder will be billed to your payments method.


Learn how to ⇢ Change your Apple ID country or region - Apple Support


-Zachyy ✌️



[Edited by Moderator]


Aug 24, 2024 7:53 PM in response to omed644

Hello! Thank you for using Apple Support Community.


Use one of the methods below:


1) If you are trying to zero your balance and still have a valid credit or debit card from your original country, you may purchase an item from the App or iTunes Stores for more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the easiest solution (you can do it yourself!), plus you get to use your money for something for yourself instead of donating it to Apple.


2) Alternatively, you could ask Apple Support to remove and keep the balance. Remember that the people on this forum are just other Apple products users like yourself and are unable to do this for you. Use this link Apple provides to take you directly to the managing and editing an Apple ID people who will do this for you --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

This is more direct than using Official Apple Support which will just eventually lead you to the same place after some searching.


If the above direct link does not work for you, go to https://getsupport.apple.com/?s=n , enter “empty balance” or “zero balance” in the search line, press enter to search, then on the next page select “Clear Apple ID balance”. On the next page select a chat or telephone call option.


Alternatively give Apple a phone call. Find a list of telephone numbers at: Contact Apple for support and service - Apple Support


When asking about this because you are changing regions, take a look at this article:

Change your Apple ID country or region - Apple Support


Have a great day!


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I am unable to change my Country/Region in App Store

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