Windy app free trial but charged

Question

Level 1

4 points

Windy app free trial but charged

Windy app is notoriously bait and switch. It offers free trial but then charges. Read the latest app reviews.

It offered me a 7day trial that I accepted. Immediately it attempted to charged me $170. My bank caught the charge and I blocked it. I tried immediately to cancel and request a refund but neither was an option with apple.

I reached out to apple support both text and phone but their solution to this fraudulent charge… allow the charge to go through and then request a refund. Or I can create a new Apple ID.

What is the solution? I need to pay $170 to an app that offered me a 7 day free trial?

Posted on Aug 25, 2024 1:55 PM

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Answer 1

Mac Jim ID

Level 9

62,456 points

Aug 25, 2024 5:40 PM in response to Chikun253

Chikun253 wrote:

Yes I have utilized the app before and had a free trial. The app stated again to try free for 7 days.

That's it right there. Free Trials are always one time use. Windy also has a web page with a button claiming a Free Trial, but you will be charged immediately if you attempt to use a free trial twice.

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Answer 2

Dah•veed

Level 9

66,547 points

Aug 25, 2024 5:36 PM in response to Chikun253

No, you've attempted to game the system! There is only one free trail per app per user. You already used yours.

The app store knows that you've used the free trial before and when you tried to game the system and get another free trial, as soon as your downloaded the app again you were legitimately charged a paid subscription.

Sadly, you've brought this on yourself and there is no way out except to pay for the subscription, or abandon your Apple ID and all the content you've acquired with it and start over with a new Apple ID.

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Answer 3

Chikun253 Author

Level 1

4 points

Aug 25, 2024 6:21 PM in response to Dah•veed

Might be reasonable if a one time use was clearly stated while signing up. It’s definitely not. Don’t recommend a free trial in app if it’s not going to say only works once.

sadly if you read the reviews I’m not the only one. Its practices are deceptive.

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Answer 4

Dah•veed

Level 9

66,547 points

Aug 25, 2024 4:05 PM in response to Chikun253

Have you ever downloaded this app in the past and used the free trial?

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