Emails on my iPad will not download using my iPhone hotspot

Ensure that you have updated your iPad to the most recent version of iPadOS supported by your device.

Update your iPhone, iPad or iPod touch – Apple Support

Here is a list of the highest version of iOS supported by all models of iPad (for simplicity - “generations” are shortened to a number) that are restricted in their ability to be updated:

32-bit devices (obsolete)

iPad1 - iOS 5.1.1

iPad2, iPad3 and iPad mini1 - iOS 9.3.5 (WiFi Only models), iOS 9.3.6 (WiFi+Cellular)

iPad4 - iOS 10.3.3 (WiFi Only), iOS 10.3.4 (WiFi+Cellular)

64-bit devices

iPad Air1*, iPad mini2 and iPad mini3* - iOS 12.5.7

iPad Air2, iPad mini4 - iPadOS 15.8.3

iPad5, iPad Pro (9.7"/12.9" first generation) - iPadOS 16.7.10

(*) obsolete

Newer models are all able to be updated to the current version - iPadOS 17.6.1

• iPad Pro 13" (M4)
• iPad Pro 12.9" (2nd generation and later)
• iPad Pro 11" (1st generation and later + M4)
• iPad Pro 10.5"
• iPad Air (3rd generation and later + M2)
• iPad (6th generation and later)
• iPad mini (5th generation and later)

Having updated your iPad, should the problem persist, start with initial fault finding:

• If you can't receive email on your iPhone, iPad, or iPod touch - Apple Support
• If you can’t send email on your iPhone, iPad, or iPod touch - Apple Support

What happens when you try to receive or send email? Do you see any errors - and if so, what do you see?

If email is failing to send or receive, you are likely to see indicative errors at the bottom of the mail sidebar - the wording of the error usually providing sufficient information to determine the nature of the problem.

Deleting and re-adding your email account is sometimes the easiest way to resolve a problem with a specific Mail account. After deleting the account, perform a forced restart before re-adding the email account to your iPad.

• Delete account:

Settings > Mail > Accounts > [Your Mail Account] > Delete Account

• Force restart the iPad:

Force restart iPad - Apple Support

• Add Mail Account:

Settings > Mail > Add Account

Also be aware that some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.

If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.

More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1

For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html

For Gmail:

https://support.google.com/mail/answer/185833?hl=en-GB

Microsoft:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944