I recently purchased a new iPhone 15 plus, and when going to set up Apple Pay/Wallet I was met with a “Could Not Add Card” error.
I’ve called Apple, they blame it on the bank, called my bank, they blame on Apple. Now, I’m apparently waiting for a response from Visa, but that could take weeks.
I’ve tried;
Another thing to note is my card can be added on other iPhones but no cards work on my iPhone.
iPhone 15 Plus
The issue is possibly related to the age of your Apple ID and the newness of your account and no real history in regard to texting, email, even location. Apple shares anonymous information about your usage and basically there isn’t any. Banks then make evaluations as to your fraud risk. This information is all automated and uses algorithms to detect fraud and other potential issues.
Visa would really only be involved if you had some fraud alerts. My suggestion is to add a payment method to your Apple ID. Subscribe to an Apple service, or subscribe to something and buy an app or two or even a movie or some music. Show some usage on your accounts so that it can be reported.
iPhones and Apple Pay are device specific. When you added the card to another device, it was sharing information about the Apple ID that was logged into and accounts associated with that Apple ID. So, kind of a double whammy, new account, and new device. Happy to try and answer any questions I can.
The issue is possibly related to the age of your Apple ID and the newness of your account and no real history in regard to texting, email, even location. Apple shares anonymous information about your usage and basically there isn’t any. Banks then make evaluations as to your fraud risk. This information is all automated and uses algorithms to detect fraud and other potential issues.
Visa would really only be involved if you had some fraud alerts. My suggestion is to add a payment method to your Apple ID. Subscribe to an Apple service, or subscribe to something and buy an app or two or even a movie or some music. Show some usage on your accounts so that it can be reported.
iPhones and Apple Pay are device specific. When you added the card to another device, it was sharing information about the Apple ID that was logged into and accounts associated with that Apple ID. So, kind of a double whammy, new account, and new device. Happy to try and answer any questions I can.
Have you within the last year placed any fraud alerts on any of your accounts?
Is the Apple ID on your iPhone new? How about your iTunes and App Store accounts? Are you logged into your accounts with same Apple ID?
Do you use the new iPhone for texting, email and calling?
Is the iPhone new as in you purchased directly from Apple or is it new to you but previously owned?
Do you use a VPN? Have you travelled recently?
Phone is purchased from my cell provider and there’s no VPN enabled.
I haven’t travelled lately.
No alerts on any of my accounts.
My AppleID is new (4 days old), just moved from 10 years with Samsung. Logged in on both with the same account.
I use it for all of that.
Alright, I'll bump up my activity over the next few weeks. Appreciate the support, I wish the two hours with Apple Support could've led to this. 🤦♂️
Apple Pay Not Letting Me Add Cards
