I can't stream DStv on my iPad

Please i can stream DSTV on my iPad, when i click on the channel it shows “whoops, it seems there’s a problem “ it has been doing that for long time. Please what should i do?


[Re-Titled by Moderator]

iPad Pro, iPadOS 17

Posted on Aug 28, 2024 8:20 AM

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Question marked as Top-ranking reply

Posted on Aug 28, 2024 9:02 AM

Try these, if there are any you've not:


  • update the DStv app, if an update is available
  • restart your iPad
  • Log out of your DStv account and back in
  • Remove the DStv app from your iPad, reinstall and log back in.


If none of that helps, or you're not using their app but rather are trying to play a video via the web, you'll probably need to contact DStv support for assistance.


Regards.

1 reply
Question marked as Top-ranking reply

Aug 28, 2024 9:02 AM in response to Auzztine

Try these, if there are any you've not:


  • update the DStv app, if an update is available
  • restart your iPad
  • Log out of your DStv account and back in
  • Remove the DStv app from your iPad, reinstall and log back in.


If none of that helps, or you're not using their app but rather are trying to play a video via the web, you'll probably need to contact DStv support for assistance.


Regards.

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I can't stream DStv on my iPad

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