iPhone Ringtone doesn’t work
I can’t get the ringer to work on my new iPhone. Please advise
iPhone SE, iOS 17
Question marked as
Ernestcuestick wrote:
I can’t get the ringer to work on my new iPhone. Please advise
iPhone calls are going straight to voicemail—swipe down from the top-right corner of your phone and
make sure Do Not Disturb is off, Focus allows calls/messages, and the Airplane mode icon is gray/OFF
DND ?
How to turn Do Not Disturb on or off on your iPhone
How to turn Do Not Disturb on or off on your iPhone - Apple Support
Allow or silence notifications for a Focus on iPhone
Allow or silence notifications for a Focus on iPhone - Apple Support
Use Airplane Mode on your iPhone
No insight or resolve—
Open Settings, tap Phone, tap Silence Unknown Callers, then toggle it off
ref: Put your iPhone in diagnostics mode - identify potential hardware and software issues
How to put your iPhone in diagnostics mode - Apple Support
If no resolve I would return it for one that works—
you have a limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status
Only items that have been purchased directly from Apple, either online or at an Apple Retail Store
Returns & Refunds - Shopping Help - Apple
Your 90 days of complimentary telephone support begins on the date of purchase.
Call Customer Support (800) MY–APPLE (800–692–7753)
That 14-day return/exchange policy only applies in countries where you can buy DIRECT from Apple