I am unable to play rented iTunes movies using Windows 11?

Question

Level 1

16 points

I am unable to play rented iTunes movies using Windows 11?

I have ensured I have latest version of ITunes, I recently upgraded to Windows 11, since then I can not get rented movies to play. I get a black screen with no audio or picture, all of my other applications are unaffected, I have checked to see my ITunes version is the latest, rented a film , but, a black screen again is all I get. Any advise would be appreciated.

[Re-Titled by Moderator]

Windows, Windows 10

Posted on Aug 29, 2024 5:31 AM

Reply

Answer 1

varjak paw

Level 10

182,452 points

Aug 29, 2024 7:38 AM in response to Denton pette

Sorting out playback issues on Windows can be a headache since there are so many "moving parts" involved. The usual first step here is to see if there are any updated drivers for your system's video card; sometimes a driver update can fix the problem. You can also try the Apple TV app instead of iTunes:

Apple TV App User Guide for Windows - Apple Support

https://apps.microsoft.com/detail/9nm4t8b9jqz1?hl=en-us&gl=US

Hope this helps.

Regards.

Reply