Itunes movies
I have purchased two movies on Itunes and they they will not play. The screen remains black even though it shows that I have purchased them.
Windows, Windows 10
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I have purchased two movies on Itunes and they they will not play. The screen remains black even though it shows that I have purchased them.
Windows, Windows 10
Start here, troubleshooting:
Make sure your Windows PC is up to date.
Update to the latest version of iTunes
Update to the latest version of iTunes for Windows 10 – Apple Support (UK)
See also -> Check your third-party security software.
Check the Wi-Fi connection.
If they are On, turn Off Hotspot & VPN.
Disable all AV & Firewalls temporarily.
Start here, troubleshooting:
Make sure your Windows PC is up to date.
Update to the latest version of iTunes
Update to the latest version of iTunes for Windows 10 – Apple Support (UK)
See also -> Check your third-party security software.
Check the Wi-Fi connection.
If they are On, turn Off Hotspot & VPN.
Disable all AV & Firewalls temporarily.
OK.
Get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and service
The above did not help my problem. I still get a black screen when I try to watch something on ITunes.
Itunes movies