CONTACTS: not syncing, changes disappear iCLOUD, MBPRO, iPHONE.

  1. I make changes to a contact card on my MacBook Pro -- adding a custom label/name. I press "done". The change disappears. Does not show in iCloud, iPhone.
  2. Change to the card in iCloud. That change shows in MBPro, iPhone and stays in iCloud.
  3. Change to the card in iPhone. That change shows in MBPro, iPhone, iCloud.


So it seems to be a MacBook Pro problem? I completely remove contact sync to iCloud on MBPro, remove them from device completely. Re-sync to iCloud on MBPro -- all changes to the card that had been made on iCloud, iPhone disappear.


I have the same number of contacts on all three devices. How can I fix this please!?


MBPro: Ventura 13.9.6



MacBook Pro 15″, macOS 13.6

Posted on Aug 30, 2024 9:44 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 1, 2024 10:59 AM

Jayne De Sesa wrote:

1. I make changes to a contact card on my MacBook Pro -- adding a custom label/name. I press "done". The change disappears. Does not show in iCloud, iPhone.
2. Change to the card in iCloud. That change shows in MBPro, iPhone and stays in iCloud.
3. Change to the card in iPhone. That change shows in MBPro, iPhone, iCloud.

So it seems to be a MacBook Pro problem? I completely remove contact sync to iCloud on MBPro, remove them from device completely. Re-sync to iCloud on MBPro -- all changes to the card that had been made on iCloud, iPhone disappear.

I have the same number of contacts on all three devices. How can I fix this please!?

MBPro: Ventura 13.9.6



sign out of AppleID/iCloud on the mac and sign back in again to jump start the sync


Sign in or out of your Apple ID on Mac



Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support


1 reply
Question marked as Top-ranking reply

Sep 1, 2024 10:59 AM in response to Jayne De Sesa

Jayne De Sesa wrote:

1. I make changes to a contact card on my MacBook Pro -- adding a custom label/name. I press "done". The change disappears. Does not show in iCloud, iPhone.
2. Change to the card in iCloud. That change shows in MBPro, iPhone and stays in iCloud.
3. Change to the card in iPhone. That change shows in MBPro, iPhone, iCloud.

So it seems to be a MacBook Pro problem? I completely remove contact sync to iCloud on MBPro, remove them from device completely. Re-sync to iCloud on MBPro -- all changes to the card that had been made on iCloud, iPhone disappear.

I have the same number of contacts on all three devices. How can I fix this please!?

MBPro: Ventura 13.9.6



sign out of AppleID/iCloud on the mac and sign back in again to jump start the sync


Sign in or out of your Apple ID on Mac



Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support


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CONTACTS: not syncing, changes disappear iCLOUD, MBPRO, iPHONE.

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