iCloud Contacts not showing on iCloud.com

When I connect to iCloud web, I can see my notes, my calendar, my reminders, even some old pictures, but not my contacts...

So I checked on my iPhone(s), my iPad, my MacBook Pro and everywhere, I'm properly synced with iCloud (and yes, contacts too! since I have them up to date on all 4 of my devices).

So... I don't know. I have only one account, the same since... the begining of iCloud, when I connect on the web my iPhone receives the notification and so and so... So no mistake on my account, the contacts are REALLY synced, but I can't see them... Did I miss something?

Posted on Dec 5, 2025 2:56 PM

Top-ranking reply

Grin-Cheux Author

Level 1

4 points

Posted on Dec 6, 2025 2:32 AM

Hello,

I was on a laptop (windows). I found the "bug" during the night, it's... oO...

When I created my iCloud account a long long time ago, I used myMail@outlook. Apple gave me a myMail@icloud.com that I never used.

On all my devices, past or present, I used myMail@outlook to connect and to sync. When Apple send me an email (e.g. for a "suspicious" connexion), it's on myMail@outlook.

So naturally, I used myMail@outlook to log in to icloud.com. And indeed, I had everything but my contacts. Calendar, notes, everything was there, perfectly up to date.

I don't know why, I finally tried to connect with myMail@icloud.com. And here, my contacts appeared!

So, logging with myMail@outlook: I have everything but my contact.

Logging with myMail@icloud.com: I have everything.

(when I say everything, it's really the same everything. Same pictures, same files, same notes, same agenda, same restauration points...)

An "amuzing" detail: When I log in with myMail@icloud.com, it is myMail@outlook that is displayed under my name...

Yep, don't ask...

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iCloud Contacts not showing on iCloud.com

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