Apple phone support just recommended a Fitbit to track sleep to overcome the shortcomings of Apple Watch. Is anyone here more useful?

A representative from Apple support informed me that the Watch does not track sleep with the same consistency and accuracy as other devices on the market. He recommended I purchase a Fitbit instead of the Apple Watch Series 9 if sleep tracking is an important feature.


I get that the Sleep app is designed for people who sleep the same hours each night. Parents and other irregular sleepers are out of luck. I've read a few of the hundreds of posts on this topic, but I'm hoping to learn a bit more from the community.


Is Fitbit really the best option? What is the best third-party app these days? Why would Apple tell me to purchase a competitors product due to shortcomings in the Watch? Are there other issues of concern with this product?


For anyone who has used a Fitbit recently, is it a better product than Apple Watch? I don't really care about all of the bells and whistles if the basic features don't function. Are there any other recommendations for third-party products? Apple clearly thinks that Fitbit is the winner, but I'm curious to learn what everyone else thinks.

Apple Watch Series 9, watchOS 10

Posted on Aug 31, 2024 7:32 AM

Reply

Similar questions

4 replies

Aug 31, 2024 1:33 PM in response to charlie other

I have used Fitbit for many years before I switched over to Apple products. From my personal experience I can tell you that the Apple Watch is much better than the Fitbit for tracking sleep. But here is a tip. Because I need a lot of sleep data for my health issues. I have downloaded the AutoSleep app. To do so, open the Watch app on your iPhone, then scroll down to AutoSleep and tap to install the app on your watch. The photo below shows the type of data it collects every night. In addition, you can tap on any of the features to get even more detailed data. My doctors and I find it very helpful. You may want to give it a try. It's a free app.




Aug 31, 2024 1:49 PM in response to Carol B.

Thanks for the reply.


This looks like what I need. I have a similar requirement to track irregular sleep and was recommended Apple Watch by my physician. I definitely don't want a Fitbit and was shocked when Apple recommended it.


I was also told by Apple that Fitbit might be more accurate than Watch for sleep tracking, but it seems like Apple's sensors are more advanced. Do you ever question the accuracy of your sleep tracking on Watch vs Fitbit?


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple phone support just recommended a Fitbit to track sleep to overcome the shortcomings of Apple Watch. Is anyone here more useful?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.