Kaiser Permanente connection to Apple Health App

Same. I’m hoping it’s a temporary problem that’ll be fixed next week, but I’m not going to hold my breath.

Oh, it’s working for me, too! Thanks!

I had also upgraded to iOS 18 but had forgotten to test this. I wonder if upgrading fixed it or if this is just a coincidence?

It now works for me, too, on iOS 17.

-- Nilay

Still broken for me. I called Kaiser’s mobile app team & got escalated to a senior technician.

He had never heard of this feature… I explained it and while on the phone, the technician connected his personal Kaiser account to the Apple Health app on his iPhone and it worked… that said, he’s in Southern California and I’m in Northern. Maybe that was the difference?

Since I was the only person who ever experienced this issue, he told me I had to wait until more members called in to complain. So… I recommend you all call them to complain and maybe a software engineer will get assigned to chase it down.

I did delete the Kaiser account from my iPhone and tried to re-add it. That yields the same error, but now all my Kaiser history is gone. :(

Yes, it's still broken for me.