How to secure my Device from accidental app purchases?
Its been a couple of days since my 9 years old accidentally bought something in a game that he plays on my phone when I leave it to him to play with, a pop up of purchase came out to him and he thought he could dodge it by double clicking the side button which is a gateway to my saved credit card of course, I have his face recognized on my security FaceID measures due to the fact that he always likes to play games on my phone, However upon noticing the charges I immediately reached out to Apple Support in hope for a solution, I live in Egypt and $200 is a sum amount of money, I thought there was hope as I was able to submit a refund request, however it was denied, I reached out to support again and they disputed it, however it was denied again, my question is how such a large company like Apple doesn't care about their customer experience in such a way? How do they allow such charge and run pop ups that come by surprise in the middle of an app, relying on the poor reflex of the user hoping they would score, this is pure manipulation from the third party app, I am severely disappointed and affected by the fact that Apple knows such pop ups exists in some Apps, specially the game ones and they don't help you get your money back, even if it's obvious that it's a manipulative behavior from the apps
[Re-Titled by Moderator]
iPhone 6, iOS 12
