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CarPlay not working after iOS 17.6.1 Update

After the update to iOS 17.6.1, CarPlay stopped working in my VW Jetta. I've done ALL the things.

-disconnect the CarPlay app, reconnect

-disconnect the Bluetooth, reconnect

-change the cables

-reset the app in the car settings

-reset the car factory settings

-reset the iPhone

-hard reset of the VW infotainment/radio


im about ready to reset the iPhone by buying a phone that’s not an Apple iOS. This is the 2nd time this has happened in the last few years. These small computers cost too much for these bugs.


[Re-Titled by Moderator]






iPhone 14 Pro Max, iOS 17

Posted on Aug 31, 2024 8:23 PM

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Question marked as Top-ranking reply

Posted on Aug 31, 2024 8:27 PM

InkedKatLady wrote:

After the update to iOS 17.6.1, CarPlay stopped working in my VW Jetta.

Rant over. Carry on.




To be proactive you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple



40 replies

Sep 8, 2024 6:41 AM in response to InkedKatLady

Same here since 17.6.1 on 2024 Dodge Durango and 2023 Nissan Pathfinder. Shows that it’s connected with the cable but just a generic name of “iPhone”. But won’t connect for CarPlay. 2 USB ports, 2 different cables. Reset everything. Still no connection. Very frustrating. Defeats the function of “hands free”!

Sep 8, 2024 4:54 PM in response to InkedKatLady

FIXED… after resetting the Honda Accord back to it's factory setting, and re-connecting.


Before this 2 of the 5 iPhones linked to the car were deletable from the car's list, but the other 3 would go into a loop, and end up un-deleted. Confounding… maybe Honda Accord, and others, have some indexing issue that was exacerbated by the 17.6.1 release… who knows… question is can  and Honda collaborate to debug this and prevent similar issues.


I can't believe how much we missed  CarPlay !

Oct 21, 2024 8:13 PM in response to InkedKatLady

So after a month of playing with settings, updates etc.

I tried all of the recommended steps, none of them worked I finally have a solution to my car play.

(Nissan xtrail)

rather than turning the infotainment system into a reset, I went into the main menu and did a factory reset that way. Now it is working, connecting no issue not intermittent and sound is back.

I had got it connecting intermittently with maps but no audio, now everything is working.

so recommend trying factory reset if you haven’t!

Sep 9, 2024 11:57 PM in response to InkedKatLady

FIXED (BMW)!

I did the following:

  1. I unpaired my car and my phone in both places and removed all the connections
  2. Turned on the car's engine
  3. Did a hard reset of a multimedia system (in BMW it is press and hold the power button. The same button for volume control). Google how to properly reset your car
  4. Restarted my iPhone
  5. Re-paired my iPhone from my car


Sep 7, 2024 11:40 PM in response to InkedKatLady

Apple car play isn’t working after 17.6.1 update.

I have reset iPhone, car audio interface.

deleted and re- set up all connections

all of the settings are appropriate

sometimes it comes up but won’t connect other times just not seeing any device.

Car is a Nissan Xtrail.


Apple - looks like you have a global issue needs a patch fix asap !!!

Sep 10, 2024 5:33 AM in response to InkedKatLady

My 2020 RAV4 has the same issue. Happens all the time before the next big release. They have you jump through hoops and once the new release comes it is fixed. Last year the wireless devices got it to work. Good thing Car Play doesn’t run the whole car. Yet. This the third year in a row that this has happened. Last year it was a patch to fix car play that broke mine. I had to pull out my old garmin so I had navigation for a trip. You would think they read these, nope.

CarPlay not working after iOS 17.6.1 Update

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