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CarPlay not working after iOS 17.6.1 Update

After the update to iOS 17.6.1, CarPlay stopped working in my VW Jetta. I've done ALL the things.

-disconnect the CarPlay app, reconnect

-disconnect the Bluetooth, reconnect

-change the cables

-reset the app in the car settings

-reset the car factory settings

-reset the iPhone

-hard reset of the VW infotainment/radio


im about ready to reset the iPhone by buying a phone that’s not an Apple iOS. This is the 2nd time this has happened in the last few years. These small computers cost too much for these bugs.


[Re-Titled by Moderator]






iPhone 14 Pro Max, iOS 17

Posted on Aug 31, 2024 8:23 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 31, 2024 8:27 PM

InkedKatLady wrote:

After the update to iOS 17.6.1, CarPlay stopped working in my VW Jetta.

Rant over. Carry on.




To be proactive you can file a bug report /submit your Apple Feedback here: Product Feedback - Apple



40 replies

Sep 13, 2024 7:02 AM in response to InkedKatLady

Here’s what I had to do to make things work again on my 2019 Subaru Crosstrek: under CarPlay settings on my phone, forget vehicle. Next, I detached my phone from its cable, and deactivated Wi-Fi, and Bluetooth next, I shut my phone down completely. Finally I started l up the car and the phone while not yet connected together. As my phone finished booting up, I plugged it back in to the cable, and the rest seem to fall into place. It is possible that this requires a little bit of time, I was able to do this while stopping for gas for example. I say that to say: if you try this well, say sitting still in your car over a minute and a half or two minutes, and it doesn’t work, then it may indicate that you have to let it sit maybe about 10 minutes or so in this process. Best of luck!

Sep 15, 2024 6:53 PM in response to Cmitch22

After the 17.6.1 update I am also having problems with CarPlay connecting in my 2021 Nissan Rogue, it worked just fine until after the update. My biggest problem is it won’t work with Google maps; Apple Maps, or Waze for navigation. It freezes when I try to search where I need to go and if it does connect it stops and freezes and goes offline. I have to use the phone navigation without connecting in order for it to work. I did all the things, restarted the phone, the car, checked the apps for updates but clearly other people are having issues!Please fix!

Sep 24, 2024 3:26 AM in response to InkedKatLady

Nearly the SAME exact thing happened to me with my 2019 Ram Limited…


It seems like I have a couple of different situations in my scenario than the originator of this thread. See below:

  • my 2019 Ram requires a direct connection for Apple CarPlay to work (wired not wireless).
  • my previous phone (old phone I just upgraded from and am about to return for the trade in) still works after the updates. It is on the latest update PRIOR to iOS 18. The old phone is an Apple iPhone 12 Pro…
  • I upgraded to the NEW iPhone 16 Pro (1T storage) which is running on the latest firmware, iOS 18. Now my Apple CarPlay will not work in my truck!
  • Bluetooth still works (for media but NOT CarPlay… again, my truck does not have wireless CarPlay due to it being a 2019)


I’ve done ALL the things to try and fix this issue so I have Apple CarPlay again, with my new phone! What gives and how do we fix this, Apple!?

Sep 28, 2024 6:18 PM in response to leroydouglas

Did you get this fixed....we were on a trip recently Apple Carplay worked on older Apple SE and Newer 2020 SE and then on the way home September 19 seemed to stop working...would freeze the screen on the newer one and would even connect to the older one....we went thinking it was the Rental Car we went away today and it happened on our personal car.... We had changed the USB cord, Cars...checked all connections.... so I updated to IOS 18 today and the newer SE works... the older one just give a black blank screen and Apple no longer supports that series....


Had nothing to do with the infocenter's computer but I suspect the good folks at APPLE did some type of update to obsolete older phones to CarPlay.


Oct 21, 2024 9:25 PM in response to InkedKatLady

Factory reset of the auto's audio system also fixed my Honda Civic symptoms


Wish the moderators had a way of bubbling "likely fixes" up to the top of discussions, as this kind of fix has been mentioned many times in these threads, but lost in a tome of dialog.


iPhone reset seems unnecessary btw


My guess is some auto audio systems have some issue with keeping track of what phones are connected to them. Wiping their slate clean fixes it.


And they all lived happily ever after…


[Re-Titled By Moderator]


Oct 21, 2024 9:27 PM in response to Cmitch22

Factory reset of the auto's audio system also fixed my Honda Civic symptoms


iPhone reset seems unnecessary btw


My guess is some auto audio systems have some issue with keeping track of what phones are connected to them. Wiping their slate clean fixes it.


And they all lived happily ever after…


[Edited by Moderator]


CarPlay not working after iOS 17.6.1 Update

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